Instructor: Jimmy Alauria

Sponsor: Victory TeamBuilding Group

Course Title: The Art of Selling Diagnostics & Testing Time

Course Description: 

This course teaches how some of the best Service Advisors sell testing and diagnostic time to their customers. They will learn how to explain and build value for something most customers don't understand and often feel is a waste of their money. It also covers how important it is to sell diagnostic time in order to keep the shop profitable and improve the Effective Labor Rate.