Instructor Name: Jimmy Lea

Sponsor: The Institute for Automotive Business Excellence

Course Title: Mastering the Art of Successful Communication Subtitle: A journey to success.

Course Description: What would you be willing to do in your business to be top-of-mind when your customer needs you? In this training you will learn how to communicate with specific personality types in ways that are super easy to execute.
Knowing your customers motivational mindset gives you the advantage of creating intentional copy & content that targets their particular perspectives and drives them to your shop. Learn the specific scripts for phone calls, emails, text messaging, and post-cards that speak to them on a deeper level.